Chocolates on the pillow aren't enough : reinventing the customer experience
(Book)
Author
Published
Hoboken, N.J. : John Wiley & Sons, ©2007.
ISBN
9780470043554, 0470043555, 9780470404638, 0470404639
Physical Desc
xii, 256 pages ; 24 cm
Status
Copies
Location | Call Number | Status |
---|---|---|
Framingham State - Main | TX911.3 .C8 T57 2007 | On Shelf |
More Details
Published
Hoboken, N.J. : John Wiley & Sons, ©2007.
Format
Book
Language
English
ISBN
9780470043554, 0470043555, 9780470404638, 0470404639
Notes
Bibliography
Includes bibliographical references (pages 235-249) and index.
Description
"Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal. Entertaining and informative, Chocolates on the Pillow Aren't Enough offers a detailed look at how the right customer experience can produce long-lasting success for any organization."--Jacket.
Description
Loading Description...
Citations
APA Citation, 7th Edition (style guide)
Tisch, J. M. (2007). Chocolates on the pillow aren't enough: reinventing the customer experience . John Wiley & Sons.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Tisch, Jonathan M. 2007. Chocolates On the Pillow Aren't Enough: Reinventing the Customer Experience. John Wiley & Sons.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Tisch, Jonathan M. Chocolates On the Pillow Aren't Enough: Reinventing the Customer Experience John Wiley & Sons, 2007.
MLA Citation, 9th Edition (style guide)Tisch, Jonathan M. Chocolates On the Pillow Aren't Enough: Reinventing the Customer Experience John Wiley & Sons, 2007.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Loading Staff View.